If you need urgent help, these helplines are free and 24/7:

Call 1737

Text 1737

1737 can help if you are feeling stressed or just need someone to talk to; feeling down or a bit overwhelmed; or know someone who is feeling out-of-sorts or down.

Whatever it is, 1737 is there to help 24/7, with trained counsellors and peer support workers. This service is completely free.

What does the service provide?

• When someone texts or calls 1737 a trained counsellor will work with the person to develop a care plan. This takes on average between 10 - 20 minutes and could include referral to another service, additional counselling or providing information and support.
• We offer the option to speak with a peer support worker.
• Brief 1:1 counselling support where we focus on one or two key things you need support for.
• Information and support/support plans/self-care approaches and specific strategies for presenting issues.
• Transfer and signposting to other services (e.g. face-to-face service providers).
• Information on more comprehensive support (e.g. relationship counselling).